While we accept returns and exchanges we do not pay return shipping or refund shipping charges. We pass our exact shipping costs onto our customers and cannot make any refunds. If you are not sure whether a specific item will meet your needs, please call us at and we will be glad to help you.
If the item you receive is not what you ordered and different than the product description we will allow for a full exchange or refund. Any item refunded for reasons not the fault of Sexy Lingerie Spot will be charged a 20% restocking fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund in a day or two. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via email of your refund once we've received and processed the returned item.
Items that are opened or returned more than 30 days after delivery will receive a partial refund.
If you are unsure whether your product qualifies for a refund please email us or call us at: .