Satisfaction Guarantee
We're not going to put a lot of big words in our guarantee to make it sound better, and you're not going to have to read a lot of legal stuff you don't care about. You want to know what happens if you're not happy. Well here it is, our 100% Satisfaction Guarantee:
Wrong Item / Wrong Color / I'm just not happy
Simple. Return your order within 30 days for an exchange or refund. It's that easy. Your item(s) just have to be in new, un-used condition and that's it.
Manufacturer's Defect / Quality Problems
We guarantee every product we sell for 90 days. If your product falls apart, doesn't work or it has any other manufacturer's defect, we will gladly replace it. If you're not sure whether the manufacturer's guarantee covers it or not, just give us a call at (888) 292-8858!
Returns and Shipping
While we accept returns and exchanges we do not pay return shipping or refund shipping charges. We pass our exact shipping costs onto our customers and cannot make any refunds. If you are not sure whether a specific item will meet your needs, please call us at (888) 292-8858 and we will be glad to help you.
Closeouts
As of right now we are not currently accepting refunds with closeout merchandise.
Testimonials
I absolutely LOOOOOOVE my new heels!! I got them very quickly and they are perfect. Thanks Sexy Lingerie Spot!!
Jessica P.
I just wanted to let u know that I have shopped at many different lingerie stores online and I wanted to compliment u on your outstanding customer service and products. I can't remember the last time I received a package in 2 days and I appreciate the phone call I received after it shipped. I will be back soon!
Stacey Goodman
I recently purchased a Valentine's Day gift for my wife and am extremely satisfied with both the selection of products and the price you guys offer. Thank you.
Max Claget